F.A.Q

Frequently Asked Questions

Have questions regarding real estate photography pricing, turnaround time, payment methods, and other concerns? This is where all your most frequent questions can be answered!

We’ve recently premiered our online booking system, it’s been designed for ease of use and to help take the hassle out of back and forth communication when booking your appointments. Simply select your listing address, desired services,  preferred date & time, submit and you will receive a confirmation email saying your Order has been placed. Later that night you will receive a confirmation email from us to notify you of the exact time of the shoot. This means your appointment is now scheduled. We also send a reminder email 24 hours before the appointment to make sure everything is good to go.

Access our online booking page HERE

Fast & reliable service is at the core of what we do here at InsideOut Media, here’s a little bit more about what you can expect from us:

 

* All Friday shoots will be delivered by Sunday evening at the latest unless requested and agreed upon

 

Primary Services

Photo Essential:  Next Morning

Advanced+ Packages:  Next Day

Pro Package: 24-36 Hours

 

 

Add Ons:

Floor Plans: Next Day 

3D Virtual Tours:  Next Day

Virtual Staging:  Delivered 2 Mornings after the shoot.  For Example, Virtual Staging from a Monday appointment will be delivered Wednesday morning.

Twilight Conversions:  Next Day

 

We prioritize a quality & fast delivery the morning after your appointment  but to reduce stress on our system, if you can plan the shoot 2 days before listing, that is always greatly appreciated.

 

We recommend booking 2-4 days in advance during normal periods and 4-7 days in advance during peak season (March – July).

 

We will always do our best to accommodate last minute bookings when they come up. 

 

We do our best to approve and schedule all booking requests with your preferred time as soon as possible once they are received. If there is a scheduling conflict with your requested time, we will reach out and work out an alternate time.

The amount of time required for a shoot is highly variable depending size of the property and the services that you ordered. A general guideline to follow is to prepare for at least 1 hour for a basic “Photo Essential” only shoot, and between 1.5- 3 Hrs for more extensive bookings.

We’ve recently premiered our online booking and content delivery system, it’s been designed for ease of use and to help take the hassle out of receiving and keeping track of your media. 

 

When your media is ready, you will be sent a delivery notification email to the preferred email address you provided us in your booking request. 

 

From then on, the listing will be active on your Client Portal along with all your other listings. Your Portal can be accessed at any time through our website.

We offer trendy & reasonably priced reels so our clients can stay on top of their social media game. We have 2 tiers of Reels both Shot Vertically on the Latest iPhones. 

IG REEL – BASIC – $75

  • Highlights the best features of the house
  • 20-30 Seconds
  • No Audio – Audio to be added in Instagram App
  • Realtor can be featured in One clip 

See Example HERE

IG REEL – ADVANCED – $125

  • Highlights the best features of the house
  • 30-60 Seconds
  • Speed Ramping showing more of the layout
  • Multiple Agents can be featured walking through Property
  • Agent can talk about the property as its being shown
  • 1-2 Drone shots if Drone Footage is already being captured at the Property
  • Music included if Agent is talking – Audio Mixing

See Example HERE

Marketing templates are available through the “Marketing Centre” on each of your listings. Similar to Canva, you can choose or tweak from pre-made designs, or design your own graphic.  Your listing photos and your personal info will automatically load in to the designer. You can swap photos & customize these to your heart’s desire. 

Each package comes with these automatically. If you do not require them, it does not reduce the price of the package. You need to log in to your Client Portal and access the listing to have full access to the marketing centre.

On cloudy, raining, or dark days we can digitally replace the sky on each exterior to give a brighter and more colourful look to the photos. We are proud to have the most realistic blue sky replacements available and we make colour & light adjustments to the house / foreground so the house matches it’s new sky! 

 

These come with each package if they are needed but you can request to not include them if you’d prefer.

Property Webpages host all your media in one place so you can have an All-in-One Link to use for “more Photos” On MLS or to post on Social Media. You can add listing details, descriptions, and customize the look of your webpage through “Editor” to match your style and make this a more useful tool for you.

See example HERE

Each listing comes with this automatically. If you do not require it, it does not reduce the price of the package. 

Client Portal: Booking

Have questions regarding real estate photography pricing, turnaround time, payment methods, and other concerns? This is where all your most frequent questions can be answered!

Client Portal: Downloads & Customization

Have questions regarding real estate photography pricing, turnaround time, payment methods, and other concerns? This is where all your most frequent questions can be answered!